How Labelation Limited handles personal information.

1. Who we are

This website is operated by Labelation Limited, Unit A2, Knowles Lane, Bradford, BD4 9SW. You can contact the company by emailing gayle@labelation.co.uk or calling 0204 569 0628.

2. Information we collect

When you use the contact form, call, email or send an enquiry, we may collect your name, company name, email address, phone number, enquiry details, product requirements and any files or information you choose to provide.

3. How we use information

Information is used to respond to enquiries, prepare quotations, discuss label specifications, provide customer service, maintain business records and deal with legal, accounting or administrative requirements.

4. Lawful basis

We usually process enquiry information because it is necessary to take steps before entering into a contract, to perform a contract, or because we have a legitimate interest in responding to business communications and running the website securely.

5. Sharing information

We do not sell personal information. We may share limited information with professional advisers, IT providers, hosting providers or service providers where necessary to operate the business and website.

6. Retention

We keep enquiry and customer information only for as long as needed for the purpose it was collected, including quotation follow-up, customer service, accounting records and legal obligations.

7. Your rights

You may request access to your personal data, correction of inaccurate data, deletion, restriction, objection to processing or a copy of your data where applicable. Requests can be sent to gayle@labelation.co.uk.

8. Website security

Reasonable steps are taken to protect website communications and business records, although no website or email system can be guaranteed to be completely secure.

9. Updates

This policy may be updated from time to time to reflect changes to the website, business processes or legal requirements.