Data protection information for customers and website visitors.

1. Purpose

This GDPR Policy explains how Labelation Limited manages personal data connected with enquiries, quotations, customer communication and website use.

2. Data controller

Labelation Limited is the data controller for personal information submitted through this website, by email, by telephone or through direct business communication.

3. Categories of data

The company may process identity data, contact data, business information, enquiry details, quotation history, communication records and technical website data such as IP address or browser information where collected by website systems.

4. Processing activities

Personal data may be processed to respond to label enquiries, prepare quotations, discuss specifications, manage orders, keep records, comply with legal obligations and maintain website security.

5. Lawful bases

Depending on the circumstances, processing may be based on contract, steps before contract, legitimate interests, legal obligation or consent where consent is specifically requested.

6. Data minimisation

Labelation Limited aims to collect only the information needed to understand the enquiry, respond professionally and maintain appropriate records.

7. Security and access

Access to personal information is limited to people or service providers who need it for legitimate business purposes. Reasonable organisational and technical measures are used to protect data.

8. International transfers

If any technology provider stores or processes information outside the UK, suitable safeguards should be considered where required by data protection law.

9. Individual rights

Individuals may have rights to access, rectify, erase, restrict, object to processing, data portability and complain to the UK Information Commissioner’s Office. Requests can be sent to gayle@labelation.co.uk.

10. Review

This policy should be reviewed periodically to ensure it remains accurate for the website and business processes.